Emotional Intelligence and Conflict

Hi, Everybody. I’m going to continue my little series here on Emotional Intelligence. And I know maybe some of you personally are sitting back thinking, well, does this have to do with me?  It has everything to do with everyone. 

The last almost 20 years of my life have been focused on working with very large organizations, medium-sized businesses and small businesses and individuals, on helping them facilitate change in a way that is beneficial to them in reaching their goals.  

And so, this idea of being emotional intelligent covers a wide scope of issues. Last week, I talked about how I could affect teams.  And teams not just at work, but in your family and in your friendships. Today I want to carry that discussion a little further and talk about how being emotionally intelligent can help you avoid conflict or deal with conflict in a better way.  

We have a lot of conflict going on right now in our society in general, and it is very challenging for us when we come up against other people with different points of view.  And this may sound kind of counterintuitive, but the easiest thing to do when you find yourself in a position in a situation with conflict is to remove yourself emotionally from that scenario, become emotionally unattached.  

And what I mean by that is that you step into kind of an observer role where you, it’s almost like you’re stepping out of your body, and not letting your emotions take over that scenario, but really focus on listening to what’s going on, and what that other party is saying. When you can remove the emotion from the situation, you can be more logical and de-escalate a situation in a way that is much more productive than jumping in there with both feet and fighting it out.  

So, if you’re having conflict in your personal life or your professional life and you need some help with how to do this in detail, give me a call.  

I’m Roberta Fernandez, your Ability Activator.

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